Facts about the Steps Involved In Order Fulfillment
A company that deals with products or goods will always receive new orders from their clients. There is a fundamental sequence of events for the ecommerce business to receive an order and eventually deliver the ordered items to the client and these process is known as order fulfillment. There are steps that are progressively followed in the process. Through this article, you will learn more about the fundamental steps of order fulfillment.
The very first step that you need to learn about is receiving inventory. A company that operates or deals with Ecommerce business will always choose between handling the inventory on their own or dealing with an outsourcer. Where the company or the business settles for the in-house option, they will always manage the whole inventory system. It is where they have hired or rather outsourced their supplier that they dispense this responsibility as the supplier will always handle the receiving inventory needs.
The next step is the storage or rather storing inventory. Under this step, a business will have to rent or lease a warehouse where they will store their goods and the items that they will be trading. This step will ultimately place a responsibility on the business as they are solely responsible of accounting for all the items that get into the warehouse as well as those that comes out of the warehouse.
The other step min the process involves receiving an order from the client and ensuring processing it. It is during this step that one gets the items from the warehouse. It is after receiving the items from the warehouse that they are paraded at the packaging point. There is need to have the items inspected with an aim of determining whether they have any defects whatsoever. The last move on this step involves getting the boxed items to the shipping station.
The other fundamental step that is involved in the process is shipping the orders. Businesses that doesn’t need the complexities involved in shipping the items will always deal with a company that deals with shipments. There are so many determining factors for a shipment. The weight, the size and the nature determines the suitable way for shipping the order.
The last step is the handling of return goods. There are some instances where clients feel like returning the items. Basically, some return the goods because they feel like while others return them for concrete reasons. It is therefore fundamental to have crystal policies. It is through the policies that the company or the business decides whether to accept the returned item or not.
The above info helps you understand the fulfillment order. These steps are always in a sequence. For instance, there is no way that one can return products without ordering or receiving them first.